"Once Upon A Time I Was A Regional Executive"
This was the title of Peter Boxer's July 13th talk which was
instructive in content, loaded with anecdotes and witty in
delivery; and hence difficult to report. However...
In the Hawker Siddeley Group, Regional Executives (REs) were
senior people positioned in their regions, in Sir Arnold
Hall's day as the Chairman's representative. They were
responsible for moving in the right circles, and occasionally
deliberately in some of the 'wrong' ones too, throughout
their region, and for giving the impression at least, that
they spoke for the highest levels in the Company.
In the aerospace business only Roll-Royce had a similar
system; a small network of senior representatives around the
world who were there to prepare the ground for business and
to assist in closing the deal when the time was right. BAC
tended to open offices overseas to administer contracts once
obtained.
The main characteristic of the Hawker Siddeley marketing
approach was that REs were cross-divisional, or even
cross-company, and this applied to both civil and military
products. This enabled the 'best bang for the buck' in what
was usually a HQ expense.
When based at Kingston as part of the Aircraft Group the REs
were administered by two executives and a small staff, in
contrast to the Government Defence Marketing Organisation
which became a £30 million-a-year hydra, not unlike the
system in operation in a later era of out Company's
history!
Peter's launch into the world of the RE happened in the
States when working with the HS125 team, having set up a
direct marketing organisation to take over from the previous
fairly unsuccessful liaison with Beech Aircraft. (The 400th
125 sale in N.America was made while he was there). Eric
Rubython and his wife Joan 'happened' to appear in Los
Angeles, where Peter was by then based, as part of a wider
tour of N and S America. Having been tipped the wink on the
impending visit Peter and his secretary spent the best part
of a day ensuring that the Rubythons' suite, the flowers and
the scotch were all just right for their check-in. Peter was
detailed to take Mrs Rubython to the Queen Mary, in Long
Beach, for lunch while her husband followed a separate
programme. Eric Rubython and Peter then had an apparently
casual conversation at the end of which Rubython said that,
in the event of Peter being appointed as an RE, he wasn't to
look upon any such move as a quick career stepping-stone back
to the UK, but rather as the first of up to three such
postings beforehand. In the event, two of the three never
happened.
There it was, Peter, feeling pretty chuffed as the post held
considerable stature and responsibility, was about to become
one of 'those' REs. However, he was slightly alarmed to
hear that he was going to take over, from Stuart Ides,
francophone North and West Africa; not a part of the world he
knew much about, and A-level French was the last time he'd
actually used that language. There was quite a lot going on
in the region although, owing to the nature of the economies,
the potential aircraft sales were small in number. As part of
a six month transition from the States to West Africa,
including language training, Peter and Stuart did a thorough
briefing tour. Soon it became obvious that there was one
principal exception to the small number expectation; Algeria,
whose economy was burgeoning as a result of the laying of oil
and natural gas pipelines under the Mediterranean into
Europe.
Of his three years as an RE, the Algerian campaign took up
the majority of his time. There was even a Hawk sales tour to
Tunisia and Algeria, the latter wanting to use some of their
emerging wealth to establish a flagship aerospace industry,
using the Hawk as its basis, with technology transfer on the
lines of the Finnish Hawk programme. There was a long series
of visits, some of which seemed to go absolutely nowhere and
whose 'tea-leaves' were impossible to read, so inscrutable
were the hosts. The Algerians had an Arab mentality mixed
with French attitudes towards bureaucracy and a Russian
trained attitude towards military thinking...and secrecy.
Slowly it emerged that as a precursor to getting Hawk they
wanted refurbishment, first, of their MiG 21s and then, it
emerged even more slowly, their MiG 23s also. As a result
Peter took teams of other suppliers - Rolls, Smiths, Ferranti
and so on - as well as the usual Kingston project management,
design and production people. Government representatives and
specialists were always present and even Warton civil
engineering types got involved when the project had come to
include factory and airfield construction. The situation had
constantly to be checked with people closer to the
powers-that-be for advice on reading those same 'tea-leaves'.
Sometimes even the nature of the reception committee and the
types of official cars used in and around Algiers were
reported. If the team was collected in a government fleet of
rather elderly oil-burning-fuel-lubricated, over-revved BMWs,
and piloted to the hotel with sirens, flashing lights and
frequent use of the pavements, then the campaign was probably
going pretty well. At the other extreme there would not even
be an escort officer at the airport; so it was taxis into
town. Eventually, the drop in energy prices undermined the
economic support for the programme, which had grown to over
£400 million in its ambitions. The whole thing went,
and stayed, quiet: Peter's team never quite 'got there'.
Not all the campaigns in Peter's region were on such a
scale. For example he tried to get rid of the last six new
Strikemasters which had been lying around in crates for some
years. He reckoned he could make them sufficiently lucrative
for BAe to include a Jetstream 31 as an apparent British
Government 'gift' to the Senegambian Federation, a hot
concept in the early 80s for increasing co-operation between
Senegal and Gambia. In spite of close liaison with the
Foreign Office and the British Embassy in Dakar the plan was
foiled when Warton reassigned the Strikemasters to Ethiopia,
who never got them either, by which time the appeal of
Peter's package had collapsed.
Another small campaign was to provide the Mali government
with a BAe146 to shuttle rich tourists arriving in their 747s
to internal destinations, like Timbuctu, in jet comfort. The
early 146 was ideal for both the tourism role and a little
government VIP work as well. However, the prospect had never
been taken seriously because of the apparent lack of finance.
Surprisingly, it turned out that sufficient Export Credit
Guarantee cover was available in the UK. So, the aircraft was
sold, the contract was signed in England and the delivery
flight departed for Nioro, in honour of which the aircraft
had been named. On arrival the extremely shiny new jet found
itself in the middle of nowhere, parked on a small apron in
the midst of flat scrubland, beside a small mud-hutted
village...from which creaked and groaned every serviceable
vehicle (about 6), each loaded with its share of village
elders. Respective lines were formed, solemn greetings were
given and the British Ambassador rose splendidly to the
occasion with duly effusive words. Then he was ushered to a
small commotion at the front of the aircraft to discover the
nose-cone being liberally smeared with the blood of a just-
slaughtered sheep. His Excellency rapidly recovered his poise
and the naming ceremony was duly completed after he had
managed yet more appropriate words in response to the
invocations for the future well being of the aircraft.
This is but a small part of Peter's most entertaining
talk but suffice it to say that, after questions and a vote
of thanks from Chris Farara, who had been one of the Algerian
team, the audience responded with loud applause.